The Casino at Nemacolin believes in promoting responsible behavior among our customers. We recognize that, while a majority of our guests participate in gaming activities in a responsible and rational manner, there exist small percentages who do not. Compulsive and underage gambling are serious issues that counteract our goal of providing an enjoyable entertainment experience for all.
Responsible Gaming
As a company, we have educated ourselves on the issue of problem gaming and will continue to update our team on the most recent developments in the identification and response to compulsive and underage gambling. We adhere to industry standards and regulatory requirements. We also have dedicated space on our gaming floor where guests can easily receive information on responsible gaming via print materials. To discourage and limit underage gaming, we have empowered any team member to ask for identification from any suspected minor, and if the individual is underage, we immediately remove him or her from the casino floor.
We also have implemented a “self-restriction “program that allows guests to request not to receive direct marketing materials from The Casino at Nemacolin and/or to be denied gaming credit privileges. Forms to request self-restriction or self-exclusion are available by contacting the Rewards Club.
Warning Signs of Problem Gambling:
- • Bragging about gambling, exaggerating wins and minimizing losses
- • Gambling to escape
- • Frequent unexplained absences from work or home
- • Doing something illegal to get money for gambling
- • Jeopardizing a significant relationship or job by gambling
- • Preoccupied with gambling and unable to stop
- • Restless and irritable when not gambling
- • Borrowing money for gambling Lying to hide time spent gambling or unpaid debts
- • Working up special occasions for gambling (canceling other plans)
- • Gambling when there is a crisis
Besides the National Problem Gambling Helpline, individual states also run free confidential problem gambling help lines and provide on-line information on problem gambling.
In Pennsylvania: Gambling Problem? Call 1-800-GAMBLER.
The confidential Problem Gambling Help-Line at 877.770.7867, can provide you with information on where to get assistance 24 hours a day, 7 days a week. If you need additional resources, we encourage you take advantage of the resources offered by the following: 800.522.4700.
THE NATIONAL COUNCIL ON PROBLEM GAMBLING
730 11th St, NW, Ste 601 Washington, DC 20001
202.547.9204
National Help Line — 800.522.4700
www.ncpgambling.org
GAMBLERS ANONYMOUS
International Service Office
PO Box 17173 Los Angeles, Ca 90017
626.960.3500
www.gamblersanonymous.org
GAM-ANON INTERNATIONAL
Services Office, Inc.
PO Box 307 Massapequa Park, NY 11762
718.352.1671
www.gam-anon.org
NATIONAL CENTER FOR RESPONSIBLE GAMING
THE INSTITUTE FOR RESEARCH ON PATHOLOGICAL GAMBLING AND RELATED DISORDERS AT HARVARD MEDICAL SCHOOL
AMERICAN GAMING ASSOCIATION
PENNSYLVANIA
800.848.1880
www.pacouncil.com
OHIO
800.589.9966
www.mha.ohio.gov
WEST VIRGINIA
800-GAMBLER (in WV)
800.522.4700
www.1800gambler.net